Return Window: 14 days from delivery date
Eligibility Requirements:
- Item must be unused
- Must have original tags and packaging
- Receipt or proof of purchase required
- Accessories are non-returnable and non-exchangeable
Process:
- Contact : Whatsapp
- Company will provide return shipping label and instructions if approved
- Don't send items back without prior approval
Special Cases:
- Damaged/Wrong Items: Contact immediately upon receipt for evaluation
- Exchanges: Free once approved (fastest option to get desired item)
- Refunds: Processed after inspection, refunded to original payment method (bank processing time may vary)
- Contact : Whatsapp
The policy emphasizes getting approval before returning items and offers free exchanges as the preferred option for getting the right product quickly.
