Refund policy

Return Window: 14 days from delivery date

Eligibility Requirements:

  • Item must be unused

  • Must have original tags and packaging

  • Receipt or proof of purchase required

  • Accessories are non-returnable and non-exchangeable

Process:

  • Contact Whatsapp :  01500860750‏

  • Company will provide return shipping label and instructions if approved

  • Don't send items back without prior approval

Special Cases:

  • Damaged/Wrong Items: Contact immediately upon receipt for evaluation

  • Exchanges: Free once approved (fastest option to get the desired item).

    Note: Shipping fees will apply if the delivered size matches the size chart or if the correct size was originally requested

  • Refunds: Processed after inspection, refunded to original payment method (bank processing time may vary)

  • Order refuses: if the customer refuses to receive the order upon delivery, the customer will be responsible for the shipping cost

  • Contact Whatsapp :  01500860750